Banks Have Learnt to Sell. They Still Haven’t Learnt to Listen
The Reserve Bank of India’s latest criticism of banks over customer complaints should make the industry uncomfortable. It isn’t about […]
The Reserve Bank of India’s latest criticism of banks over customer complaints should make the industry uncomfortable. It isn’t about […]
From caste-based harassment to violent attacks on bank staff, the working conditions in banks are deteriorating at an alarming rate
HDFC Bank Ltd., the country’s largest private-sector bank by assets, stayed at the top of the ranking with a market cap of 13.6 trillion rupees, up 2.6% from the previous quarter. Two other private-sector banks, The Federal Bank Ltd. and ICICI Bank Ltd., also logged an increase in market cap for the quarter, with Federal Bank gaining 1.7% to 490.7 billion rupees and ICICI Bank 0.9% to 9.05 trillion rupees.
Ind-Ra-Mumbai-7 January 2025: India Ratings and Research (Ind-Ra) has maintained a neutral outlook on the overall banking sector for
“It risks fragmentation of the workforce and impairing the collective growth and harmony, which is paramount and essential for any organizational growth and sustainable success,” C H Venkatachalam, general secretary of AIBEA said in the letter.
These institutions were rescued by takeovers or bailouts, but the failures of several smaller cooperative banks remain a persistent issue. One consequence of banking failures abroad, especially in the US, has been a shift of depositor funds from smaller banks to larger, more stable ones, driven by a trust deficit. A similar trend could emerge in India, putting smaller banks under pressure.
State-run Punjab National Bank (PNB) charged Rs 633 crores in financial year 2023-2024 from customers as penalty for non-maintenance of